Privacy Policy
We store the email address you enter, the checklist fields you submit on hoodcleandue.com, your order history, and a first-party attribution cookie that lasts one year so we can see which page referred a purchase.
When you sign in to the account page, we send a six-digit verification code to your email and set an HTTP-only session cookie. We do not use advertising or cross-site tracking cookies.
Payment card numbers are handled directly by our card payment processor. We never see or store your card number.
We do not sell, rent, or share your email address or checklist answers with contractors, lead brokers, or advertisers.
What we collect
When you read the free pages, the site may record basic request information such as the page address, the first page in the session, the referring page, and any campaign parameters in the link that brought you here. When you use the checkout or account, the site stores the email address you enter, the checklist fields you submit, your order history, and the dates you track. The checklist fields include the tier, the next date, an optional last tag date, and an optional label.
The site also uses a first-party attribution cookie that lasts one year so it can see which page or search result referred a purchase. The cookie is set by hoodcleandue.com and is not an advertising cookie. It is not used to follow you across other websites.
Why we collect it
The email is used to deliver the PDF, send the account code, send the reminders included with the plan, and answer support questions. The checklist fields are used to build the tailored PDF and to show the tracked dates in the account. The order history is used for receipts, re-downloads, refunds, and accounting.
The attribution cookie helps the publisher understand which pages lead to a purchase. It does not change the price you see and it does not create a profile for advertising. The site does not use the data to sell leads or to contact you about a contractor.
Cookies and sessions
The site sets a first-party attribution cookie and an HTTP-only session cookie. The session cookie is used after you enter the six-digit email code so you can view your orders and download the PDF again. The session cookie is scoped to the site and is not readable by client-side scripts.
The site does not use advertising cookies, cross-site tracking pixels, or third-party analytics that build an advertising profile. If your browser blocks cookies, the free pages still work, but the account area and checkout may not function correctly.
Email and verification codes
The account uses a six-digit code sent to your email. The code expires after a short period and is limited in the number of attempts. The site stores a hashed form of the code rather than the plain code. This is a security measure, not a marketing list.
Transactional emails and reminders are sent from support@hoodcleandue.com. Reminder emails include a one-click unsubscribe link. You can also stop reminders from the account page. Stopping reminders does not delete your order history or your account profile.
Payment data
Card payments are handled by a payment processor in a secure modal. The card number, expiry, and security code are entered into the processor's component and are not stored by Hood Clean Due. The site receives an order confirmation and the information needed to deliver the product, not the card number.
If you have a question about a card charge, contact support first. If the question requires card-level detail, support will direct you to the payment processor's own support channel. Do not send card details by email.
Sharing and third parties
The site does not sell, rent, or share your email address or checklist answers with contractors, lead brokers, or advertisers. It does not pass your contact details to a cleaning company. The product is a digital checklist and reminder service, not a lead-generation service.
Service providers may process data on the publisher's behalf for hosting, card payment, and email delivery. They receive only what is needed to perform that service. The site does not authorize them to use your data for their own advertising.
Retention and deletion
Order records are kept for accounting and support. Reminder records are kept while the reminder schedule is active and for a reasonable period afterward. The attribution cookie lasts one year. The account session lasts until it expires or you sign out.
Email support@hoodcleandue.com to delete your reminder schedule or your account profile. The site completes the deletion within seven days while retaining the payment accounting records it is required to keep.
Security
The site uses HTTPS, HTTP-only session cookies, hashed verification codes, and server-side price verification. Access to order and account data is limited to the systems and people who need it to deliver the product and support the buyer. No system is perfectly secure, but the site avoids storing card data and avoids unnecessary personal information.
If you believe your account has been accessed without authorization, email support immediately. Do not reuse a password because the site does not use passwords for account access; the six-digit email code is the sign-in method.
Children and changes
The site is intended for adults who are 18 or older. It does not knowingly collect personal information from children. If you believe a child has submitted information, email support so the record can be removed.
This policy may be updated when the product or the legal requirements change. The current version is the one published on this page. A material change applies to future use of the site and future purchases.
Do you sell my email address?
No. The site does not sell, rent, or share your email address or checklist answers with contractors, lead brokers, or advertisers. It does not pass your details to a cleaning company.
What cookies does the site use?
A first-party attribution cookie that lasts one year and an HTTP-only session cookie for the account. The site does not use advertising or cross-site tracking cookies.
Do you store my card number?
No. Card numbers are handled by the payment processor in a secure modal. Hood Clean Due does not see or store the card number.
How long is the sign-in code valid?
The six-digit email code expires after a short period and is limited in the number of attempts. Request a fresh code if the old one has timed out.
Can I delete my data?
Yes. Email support from the account address and ask for the reminder schedule or account profile to be deleted. The site completes the request within seven days while keeping required payment records.
Do reminders include an unsubscribe link?
Yes. Reminder emails include a one-click unsubscribe link, and you can also stop reminders from the account page. Stopping reminders does not delete your order history.
Choose your next step
The service walkthrough shows where the requested fields are used, and the checklist description explains what is printed in the file. Use the contact instructions for an account information request. If your objective is to stop annual billing rather than delete a profile, follow the renewal and cancellation policy.